Our contact information

By email: [email protected]

By standard mail:

Posh Couture Company

[email protected]

Shipping Information: Posh Couture Company orders are filled as promptly as possible. We ship most orders to arrive within 5-7 business days from receipt of order. Orders are filled on a first come first received basis, all orders are shipped via UPS. Unfortunately, we are unable to ship outside the US at this time, as well as to PO Boxes.

Refund, Returns and Cancellation Policies: Returns on full priced merchandise are accepted by mail with the original receipt within 7 days of receipt of purchase (please see instructions below).

All sale purchases are FINAL SALE! Returns on sale merchandise are not accepted- NO exceptions.

We cannot accept returns on swimwear or lingerie due to hygienic concerns.

We do NOT accept returns on shoes that have been worn or scuffed.

Returns: All returns must be sent back with tags attached, in original packaging, free of stains, odor, pet hair, and in sellable condition. To receive a full refund for your item(s) you must email [email protected] and request a Return Authorization Number (RA#).

Please fill out the return authorization form that came with your shipment, putting your RA# in the right upper corner. If you send the item back without receiving an RA#, or it after the 7 day deadline, you will not be credited for your purchase and we will not be held responsible for returning the item to you. If your item does not meet the return qualifications listed above, you will not receive a refund. The card used for your original order will be credited within 2 weeks for the order total minus any shipping expenses.

Posh Couture Company ships all orders via UPS, if your package is not delivered successfully on the first attempt, UPS will attempt to deliver it 2 additional times, excluding weekends and holidays. A signature is required for some deliveries. After a third failed attempt, UPS will hold the package for 5 days, then return the package to the original sender. If a package is returned to us for any reason we will attempt to contact you via email, upon response we will ship the package again and shipping charges will be billed to you again. Shipping charges are non-refundable. If we do not get a response from you it is our policy to restock the ill returned goods- please note unclaimed packages will not be refunded once restocked.


Frequently Asked Questions: